Executive/Senior Executive – Immigration

Educational Qualification: Graduate in any discipline
Experience: 2-5 Years
Location: Mumbai
Shift: Day

Key Responsibilities

  • Experience in managing the Visa stamping process as an implant executive or client management executive.
  • Manage the client expectations and deliverables effectively in a timely manner by setting up a seamless process which is not people dependent rather a process oriented.
  • In depth knowledge of visa processing for North America, Europe, Middle East and APAC countries.
  • Visa Checklist to be maintained and managed for accuracy above listed regions for all the visa categories like (Business, work visa, Dependent and Tourist).
  • Checklist to be maintained in the centralised server with the version control document and should be reviewed every month or as and when there are changes to the process;
  • Validation of the visa applications and supporting documents for 100% accuracy and is in adherence to the Consulate / Embassy requirements.
  • Guiding the employees / client SPOC on the consulate / Embassy requirements which are mandatory for visa submissions.
  • Accurate visa information to be shared with the client SPOC / Applicants against the Queries raised by them.
  • Co-ordination with the TTK Back-office team for process updations or collection / submission of the applications / passport at VFS / consulates
  • Immigration alerts / changes to be communicated to the client SPOC at regular intervals.
  • Good rapport building with the VFS Global and Embassy / Consulate officials.
  • Co-ordination or collaboration with the client SPOC / employees in understanding the client requirements and delivering as per the agreed terms and conditions.
  • Create knowledge base of the operational activities and keep updating the database with the latest regulations / immigration act and visa checklist;
  • Bring in innovative ways on process enhancement which is effective and efficient and share the knowledge to the team on real time basis (Case Study/ Experience sharing);
  • Preparation of covering letter / support letter for the visa application.
  • To communicate with employees and managers / Client SPOC on the progress of the applications.
  • Need to adapt and learn new geographies based on the business requirements.
  • Coordinate and track all immigration activities end to end process.
  • Maintain MIS and reports and present bi- weekly or monthly report to Ops head as per the requirement with detailed analysis report and trends.

Candidate Profile:

  • Hands on Experience in drafting and managing the US – Non-Immigration worker visa petitions.
  • Very good communication skills both orally and written with willingness to learn and self-starter.
  • Good knowledge on visa process for USA, EMEA and APAC region is mandatory.
  • Should be able to work on Excel and create reports.
  • Prior experience as implant executive at the clients location is an added advantage.
  • Should have knowledge about /immigration laws.
  • Should be a good team player.
  • Can work efficiently with minimum supervision and should be able to handle work pressure and flexible for taking new area of learning
Mandatory: Please review the job description.